Voltage Compatibility】
When using electrical appliances, please note that they are designed for Japanese voltage specifications (90-110V), so if you use them with a different voltage, it may cause a malfunction.
【Plug Type】
Our products use Japanese plug types (A or B type).
Please use a conversion adapter if necessary.
【Important Note on Transformers and Adapters】
A transformer adjusts voltage to match your device’s requirements.
A conversion adapter only changes the plug shape and does not adjust voltage.
Using only a conversion adapter without a transformer may result in damage to the product.
【Liability】
We are not responsible for malfunctions or damages caused by improper use, such as operating the product without a transformer.
Collection application service ticket: This is an application ticket for a service in which items that are no longer needed due to moving or replacement items are collected at your home by Sagawa Express. (*Okinawa, remote islands, and transit areas are not covered)
Dispose of unnecessary items immediately: Unwanted items can be collected as early as the next day, 365 days a year. *There are some areas where you cannot specify the time. (*Okinawa, remote islands, and transit areas are not covered)
Any unwanted items are eligible: electrical appliances, game consoles, computers, cameras, video equipment, watches, cooking utensils, tableware, stationery, toys, stuffed animals, etc. *Some products are not eligible (please check the product description)
Environmentally friendly recycling: We connect valuable items to those who need them with a collection service that is considerate of the environment and people.
Note: Please note that to prevent serial numbers from being misused, we do not accept returns or refunds.
[Notes]
The following products cannot be collected.
①Products with a total external dimension (total length, width, and height) of 155 cm or more after packaging and a weight of 30 kg or more
②TV, refrigerator, air conditioner, washing machine
③Products that use kerosene, petroleum, etc.
④Light bulbs, fluorescent lights, and batteries
⑤ Items that cannot be reused
etc.
Please check the 6th image.
[How to use]
With the exception of televisions, home appliances can be collected even if they are broken, old, or not working, and we will come to your home to collect them as soon as the next day.
1. Open the recycling ticket you received.
2. Apply for collection using the serial number written inside.
3. Pack unnecessary small home appliances etc. in cardboard boxes. (Please close the cardboard opening)
4.We will collect it from your home by courier on the specified date. *There are some areas where it is not possible to specify a time. note that.